DJBiker
Member
They do pump the neck bearings full of grease. Not really necessary to be greased that heavily, but they do. If you look at the neck of the frame, there will be grease all around the top and bottom of that area where the forks go through the frame. Clean that area regularly. It almost sounds like they didn't use the proper grease in the neck, it is not THIN, it is a thick grease.