Couldn't hurt to have a pin even if you have working fobs. You don't even need to know what your current pin is. Just set up a new one and write it down somewhere. A working fob must be present to reset the pin, which won't help the original posters problem. But my owners manual says, "replacement fobs can be purchased from a dealership, but can only be assigned to the motorcycle by a trained Harley technician". So I don't see why his dealer is saying they can't do it.
My Dealer said, in order to program new fob, I should have old fob. And if old fob is missing, then the engine should be ON running state. To get the engine fired I need the pin. Once the engine OFF, then no way to recover the pin without fob.
Yes, 68925-07 is the "smart security system module" USA Harley list price is $260. USA and International show as same part #. Most of what I've read about new modules, say the dealer charges to "marry" the new modules with fobs.
You said in first post, "only dealer in your country, bike has only been serviced by this dealer". Was the bike bought from this dealer? This dealer really should be able and willing to help you. Have you talked to a Manager at this dealer?
In other posts suggestions have been made about the PIN #. My PIN was the last 5 digits of my serial number REVERSED. Also, do you have the owners manual? The PIN # may be recorded on the cards explaining how to use the PIN in the back of it (or elsewhere).
I bought it used, I am the fourth owner, so I dont have manual or second fob. Yes, the bike bought from this dealer, they have my bike service record. The only single dealer and sales-point throughout my country (it is a tiny country with only 1.5 million resident). Today I try with the mechanic to enter my VIN as pin number. Out of luck it doesn't work, and my VIN las 5 digits having number 0, i.e. 50608. We try to replace 0 with 1 also failed.
Yes, 68925-07 is the "smart security system module" USA Harley list price is $260. USA and International show as same part #. Most of what I've read about new modules, say the dealer charges to "marry" the new modules with fobs.
You said in first post, "only dealer in your country, bike has only been serviced by this dealer". Was the bike bought from this dealer? This dealer really should be able and willing to help you. Have you talked to a Manager at this dealer?
In other posts suggestions have been made about the PIN #. My PIN was the last 5 digits of my serial number REVERSED. Also, do you have the owners manual? The PIN # may be recorded on the cards explaining how to use the PIN in the back of it (or elsewhere).
I agree 100% with you Jack. I also would bet their scanner can re-flashed a TSSM with new or upgraded firmware just like they can with an ECM. Doing that would automatically set the pin to a factory default value as if it was brand new.
They think the average person is an idiot. They don't know I am way above average!!
I am thinking the same way at beginning, but the dealer told me the pin is private number of customer, similar to my ATM card pin, would you reveal your ATM card number to someone else, that is what the mechanic told me. They can reflash the tssm only when the fob is present, very complicated :cry.
Once the tssm missing its fob, then the tssm is bricked. If tssm still having one fob, dealer can reprogram extra fob, to program new extra fob, we should have original fob, without original fob and pin, the tssm is dead. We should buy new blank tssm module to program. That what all the dealer said.
I am not sure its really the only way?.