Ozoneman
Active Member
Why is it so difficult to deal with a salesman? Every time I have to deal with a salesman I get so frustrated. I hate buying stuff! Car and motorcycle salesmen are the worse!
I decided to get an extended warranty on my 2006 Ultra this month since the factory warranty expires at the end of the month. So I start calling the HD dealerships in my area to see what kind of deal they would be willing to do. First dealership says he will cut the price by $100. The second dealership says they only will sell at MSRP. I then confirm that he doesn't want to deal. He says they only sell at MSRP. OK, so I call the third dealership.
This is when it gets ugly! I ask him if he is willing to cut his price on the extended warranty. I told him I was calling around to find the best price. He asks me what others are offering! I say I don't want to say what others are offering, after all I would be showing my hand. He says to help me he needs to know what the amount others are willing to sell the warranty for. I say I just want to know what he is willing to sell it for. He says to help me get the best deal, he needs to know what best offer I've gotten. I told him all I want to know what his bottom line is. Now, HE starts to get mad at ME! His voice has raised and he is actually starting to yell at me. I can't believe it! I tell him that it is simply, he either sells me the warranty at a discount or he doesn't and if he doesn't I will simply buy it from the other dealer. Now he starts telling me how hard HE works for HIS money. I then say I also work hard for MY money and I don't want to pay more than I have to. He continues to ask me what others are willing to sell the warranty for and I simply keep telling him to give me his best price or I will simply buy it from the other dealer. I'm getting really tired of this by this point and I am about to hang up, but then he finally says I will need to talk to his boss in a couple days when he will be in. I say fine. He gives me the name of the guy and we hang up. After I hang up I think, man was that hell! How dare him think that I was some naive kid and that I would tell him what he wanted to know. Typical salesman tactics, they want you to think they are doing you a favor and are "helping you". How stupid does he thing we are? Give him my price from the other dealerships? No way!
So about an hour goes by and he calls me back. He says he is sorry about the way he talked to me and he got to talk to his boss. His boss said he wanted to keep me as a customer and he was willing to cut the price by $150. I say OK and it was over. But man, what I had to go through to get there. I hope his boss gave him a good reeming! I only stayed with the deal because I like the dealership and and service department and want to work with them. This salesman nearly lost them a customer.
I decided to get an extended warranty on my 2006 Ultra this month since the factory warranty expires at the end of the month. So I start calling the HD dealerships in my area to see what kind of deal they would be willing to do. First dealership says he will cut the price by $100. The second dealership says they only will sell at MSRP. I then confirm that he doesn't want to deal. He says they only sell at MSRP. OK, so I call the third dealership.
This is when it gets ugly! I ask him if he is willing to cut his price on the extended warranty. I told him I was calling around to find the best price. He asks me what others are offering! I say I don't want to say what others are offering, after all I would be showing my hand. He says to help me he needs to know what the amount others are willing to sell the warranty for. I say I just want to know what he is willing to sell it for. He says to help me get the best deal, he needs to know what best offer I've gotten. I told him all I want to know what his bottom line is. Now, HE starts to get mad at ME! His voice has raised and he is actually starting to yell at me. I can't believe it! I tell him that it is simply, he either sells me the warranty at a discount or he doesn't and if he doesn't I will simply buy it from the other dealer. Now he starts telling me how hard HE works for HIS money. I then say I also work hard for MY money and I don't want to pay more than I have to. He continues to ask me what others are willing to sell the warranty for and I simply keep telling him to give me his best price or I will simply buy it from the other dealer. I'm getting really tired of this by this point and I am about to hang up, but then he finally says I will need to talk to his boss in a couple days when he will be in. I say fine. He gives me the name of the guy and we hang up. After I hang up I think, man was that hell! How dare him think that I was some naive kid and that I would tell him what he wanted to know. Typical salesman tactics, they want you to think they are doing you a favor and are "helping you". How stupid does he thing we are? Give him my price from the other dealerships? No way!
So about an hour goes by and he calls me back. He says he is sorry about the way he talked to me and he got to talk to his boss. His boss said he wanted to keep me as a customer and he was willing to cut the price by $150. I say OK and it was over. But man, what I had to go through to get there. I hope his boss gave him a good reeming! I only stayed with the deal because I like the dealership and and service department and want to work with them. This salesman nearly lost them a customer.