RJDoerrfeld
New Member
I recently purchased the Overnight Bag from the new "Premium Luggage Collection" ,nice looking product seems well made,however with in the first month the product did not "Maintain its sturdy shape" as Harley claims ,the lid collapses and loses the original shape out in the sun, I have been told by others the bag looks like....... when the lid collapses, I agree.Asked the dealer to swap it out thought it might be a defect since it was the first one they had sold.Claimed they needed Harley to determine if it was defective first,sent them photos of the bag with the lid completely collapsed Harley claims NO defect,dealer refused to swap it out .All the published Harley product description material and the 2 year warranty don't mean a thing with this product, be careful. As this is a new product I'm sure it won't be long and others will have the same complaint,hope you have better luck than I had.