How Las Vegas Harley Davidson Took a Sale From a 10 to a 1 in Under 5 Minutes!
Less than 48 hours after the purchase of a 45k motorcycle, we returned to the dealership only to find the EXACT unit priced 4k less. When confronted, they stated that it was the wrong price tag; this was flat out untrue! It was, “in fact”, the correct price tag by year, make, model, serial number, and HD MSRP. Their issue; it was priced at the true HD MSRP and did not include their 4k dealership markup.
Dealer markup you say?
YES!
After being directly and clearly assured MANY times through MANY conversations throughout the ENTIRE afternoon and all during the purchase negotiations that this dealer did not markup their units, after the purchase we found out that they did.
This was not one conversation but MANY.
Not mentioned as a side topic, but directly addressed as a main topic of conversation.
WE WERE COMPLETELY AND CONTINOUSLY MISLEAD!
Had we known the truth, we would not have made this purchase.
Any response from the Las Vegas Harley Davidson other than:
“EVERY WORD OF THIS COMPLAINT IS 100% TRUE AND WE OWN IT” will be complete and utter nonsense.
WE WERE MISLEAD AND THEY ARE UNWILLING TO TAKE STEPS TO MAKE THINGS RIGHT!
Less than 48 hours after the purchase of a 45k motorcycle, we returned to the dealership only to find the EXACT unit priced 4k less. When confronted, they stated that it was the wrong price tag; this was flat out untrue! It was, “in fact”, the correct price tag by year, make, model, serial number, and HD MSRP. Their issue; it was priced at the true HD MSRP and did not include their 4k dealership markup.
Dealer markup you say?
YES!
After being directly and clearly assured MANY times through MANY conversations throughout the ENTIRE afternoon and all during the purchase negotiations that this dealer did not markup their units, after the purchase we found out that they did.
This was not one conversation but MANY.
Not mentioned as a side topic, but directly addressed as a main topic of conversation.
WE WERE COMPLETELY AND CONTINOUSLY MISLEAD!
Had we known the truth, we would not have made this purchase.
Any response from the Las Vegas Harley Davidson other than:
“EVERY WORD OF THIS COMPLAINT IS 100% TRUE AND WE OWN IT” will be complete and utter nonsense.
WE WERE MISLEAD AND THEY ARE UNWILLING TO TAKE STEPS TO MAKE THINGS RIGHT!