Did you pay for a complete Dyno tune or did you pay for a canned Stage 1. Was the dyno used only for a couple of H,P. runs or did the tech spend some time with it. You purchased a SEST and you now own the Dongle correct?
What is your altitude.
I watched him for about 3 hours, he did about a dozen runs and several uploads. I bought the SE super pro tuner and have the dongle, did not buy the software or cables yet, but may, according to what I read, I can do some tuning myself, but that will take a lot of studying before I venture into that. We are about 1200 feet.