I got my 1k service done and I personally think they messed it up.
First run through the lever had over 2" of play - The tech did not tighten it up. So I had him tighten it up - then I took it on the ride and it was not smooth and was sticking on the release, by that I mean when I released it was not smooth, sort of knotchy. Took it to the Service Manager and he told me that was normal - I then asked him to show me on any one of the bikes he has in the garage and if it is the same then I told him I will shut up. He went to a bike and tried on three other bike and then looked at me and said I was right - finally he had his tech readjust it - it feels normal now...